Privacy Policy

This privacy policy tells you about the information we collect from you when you use our website. In collecting this information, we are acting as a data controller and, by law, we are required to provide you with information about us, about why and how we use your data, and about the rights you have over your data.

Who we are

Smart Applications International is a leading ICT solutions provider delivering a wide range of world class technological solutions.

Fondly known as Smart within the industry, the company was founded to provide innovative, secure and high-tech solution in Africa and beyond. Staying ahead through constant research and innovation.

We offer solutions that are secure, relevant and convenient.

Our Data Protection Officer can be contacted via email: dpo@smartapplicationsgroup.com

How we use the personal data we collect about you

We do not require you to provide your personal data when you visit our website to browse our products and services and view the information we make available, however, you may provide us with your personal data when you contact us, take part in our feedback survey and when you apply for a job.

When you take part in our feedback survey, we record your name and your contact details, your organisation name, your job role and your answers to questions we ask about your opinion of, and use of, our products and services. We use this information to develop and improve our products and services and our customer relationships.

If you apply for a job, we will process your data in order to determine that you are the right fit for the job. To know more about how we process your personal data for recruitment purpose please see our Recruitment Privacy Notice.

Use of cookies

A number of cookies are used by us and by third parties to allow the website to function, to collect useful information about visitors and to help to make your user experience better. For more information, please see our Cookie Policy.

Who we disclose your personal data to

We do not disclose, sell or otherwise distribute your personal data to any third party. Smart Applications acts to protect your personal data and ensure that unauthorized individuals do not have access to your Information by using security measures to protect personal data.

How we protect your personal data

We take appropriate measures to ensure that your personal data is kept secure including security measures to prevent personal data from being accidentally lost or used or accessed in an unauthorised way. We limit access to your personal data to those who have a genuine business need to know it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.

How long we keep your personal data

We will keep your personal data only for as long as it is necessary for the purposes of the processing mentioned above. Regarding how long we keep your personal data for recruitment purposes, please refer to the Recruitment Privacy Notice.

Your rights as a data subject

Under the DPA, you have a number of rights. In summary, they include rights to

  • require Us to correct any mistakes in your information which We hold
  • require the erasure of personal data concerning you in certain situations
  • receive the personal data concerning you which you have provided to Us, in a structured, commonly used and machine-readable format and have the right to transmit those data to another organisation in certain situations
  • object in certain other situations to our continued processing of your personal data
  • otherwise restrict our processing of your personal data in certain circumstances
  • lodge a complaint with the office of the Data Protection Commissioner

If you wish to exercise any of the rights explained above, please contact the Data Protection Officer.

Update to this privacy notice

We regularly review and, if appropriate, update this privacy notice from time to time, and as our use of personal data evolves. If we want to make use of your personal data in a way that we haven’t previously identified, we will contact you to provide information about this and, if necessary, to ask for your consent.