This privacy policy tells you about the information we collect from you when you use our website. In collecting this information, we are acting as a data controller and, by law, we are required to provide you with information about us, about why and how we use your data, and about the rights you have over your data.
Smart Applications International is a pioneer and leader in Healthcare Information Technology, recognized for delivering impactful and user-driven innovations across Africa and beyond. Over the last 22 years, we have partnered with healthcare institutions, insurance providers, and governments to drive digital transformation and achieve meaningful outcomes in efficiency, cost reduction, and patient care.
Our reputation is built on a foundation of deep domain expertise, a multidisciplinary team of medics, software engineers, business analysts, and project managers, and a footprint of over 8,000+ Smart-enabled medical 12 countries in Africa.
This extensive network, combined with our internationally accredited quality assurance and governance standards—ISO/IEC 27001:2013 for information security, ISO 22301:2019 for business continuity, and ISO 9001 for quality management—ensures that we consistently deliver secure, reliable, and scalable solution
Our Data Protection Officer can be contacted via email: dpo@smartapplicationsgroup.com
We do not require you to provide your personal data when you visit our website to browse our products and services and view the information we make available, however, you may provide us with your personal data when you contact us, take part in our feedback survey and when you apply for a job.
When you take part in our feedback survey, we record your name and your contact details, your organisation name, your job role and your answers to questions we ask about your opinion of, and use of, our products and services. We use this information to develop and improve our products and services and our customer relationships.
If you apply for a job, we will process your data in order to determine that you are the right fit for the job. To know more about how we process your personal data for recruitment purpose please see our Recruitment Privacy Notice.
A number of cookies are used by us and by third parties to allow the website to function, to collect useful information about visitors and to help to make your user experience better. For more information, please see our Cookie Policy.
We do not disclose, sell or otherwise distribute your personal data to any third party. Smart Applications acts to protect your personal data and ensure that unauthorized individuals do not have access to your Information by using security measures to protect personal data.
We take appropriate measures to ensure that your personal data is kept secure including security measures to prevent personal data from being accidentally lost or used or accessed in an unauthorised way. We limit access to your personal data to those who have a genuine business need to know it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.
We will keep your personal data only for as long as it is necessary for the purposes of the processing mentioned above. Regarding how long we keep your personal data for recruitment purposes, please refer to the Recruitment Privacy Notice.
Under the DPA, you have a number of rights. In summary, they include rights to
If you wish to exercise any of the rights explained above, please contact the Data Protection Officer.
We regularly review and, if appropriate, update this privacy notice from time to time, and as our use of personal data evolves. If we want to make use of your personal data in a way that we haven’t previously identified, we will contact you to provide information about this and, if necessary, to ask for your consent.
