Nairobi, Kenya – [18/06/2025] – Smart Applications International Ltd, a leading healthcare technology company at the forefront of digital transformation in Africa, has been awarded the prestigious ISO 9001:2015 certification by SGS Kenya, a globally recognised leader in inspection, verification, testing, and certification services.
This internationally recognised standard affirms Smart’s commitment to maintaining a robust Quality Management System in the provision of Healthcare Information Technology Solutions, including biometric solutions, software development, IT consultancy, system integration, and data analytics.
The certification reflects Smart’s dedication to delivering secure, efficient, and innovative solutions that serve governments, insurers, healthcare providers, and millions of healthcare beneficiaries across the continent.
“Achieving ISO 9001:2015 certification is a strong testament to our unwavering focus on operational excellence, innovation, and customer satisfaction,” said Harrison Muiru, Group Managing Director at Smart Applications International. “This milestone affirms our commitment to building trusted healthcare ecosystems through technology, with quality as a cornerstone of everything we do.”
Following a thorough audit process by SGS Kenya, Smart demonstrated its compliance with stringent international quality standards. The certification is valid through May 2026 and underscores Smart’s position as a trusted partner in health and insurance technology.
Esther Muiruri, Group Marketing Director at Smart, added: “This recognition reinforces our market leadership and the trust our clients place in us. It reflects the strength of our systems, our people, and our customer-first culture. With Smart solutions now embedded in over 12 African countries, this certification strengthens our position to scale confidently and responsibly.”
Smart’s integrated digital platforms, including SmartHealth+, MediSmart, Smart Insure, and Smart Analytics, are transforming how healthcare is accessed, delivered, and managed across Africa. From real-time biometric identification and digital claims automation to intelligent data analytics and system integration, Smart empowers its partners with smarter tools for better outcomes.
Mary-Ann Musangi, Executive Director, noted that the certification signals Smart’s readiness to deepen engagement with institutional partners, regulators, and new markets across Africa. She emphasized that quality has always been a strategic imperative for Smart, and this milestone aligns with the company’s long-term vision to become the leading digital enabler for healthcare transformation.
Isaiah Mosiori, CEO, Smart Applications International Limited – Kenya, remarked:
“As a country, we are proud to have contributed to this achievement. It’s a validation of our processes, but more importantly, a promise to our clients that they can continue to expect secure, seamless, and reliable solutions that meet world-class standards.”
The ISO 9001:2015 standard is the world’s most widely adopted quality management framework, emphasising continual improvement, risk-based thinking, and a strong customer focus.
“As we scale our impact in new markets and deepen our partnerships, this certification provides our stakeholders with added confidence in our systems, processes, and delivery capabilities,” added Muiru.
Smart Applications International remains committed to its mission of making healthcare access easier and faster for all, while shaping the future of digital health in Africa and beyond.
About Smart Applications International
Smart Applications International is a leading provider of digital healthcare and insurance technology solutions across Africa. With ISO certification and extensive regional experience, Smart leverages biometric and AI-driven technologies to improve healthcare accessibility, provider efficiency, and patient experiences.
For more information, visit Smart Applications International.